The objective of a value added assessment is to help customers to identify new opportunities for improvement. Typically it will be an organization who has implemented a management system such as ISO 9001 for some years (eg more than three years) or a laboratory which has implemented ISO17025 and they are looking for new ideas and new areas which can bring them to the next level of sustained success.
Our very experienced assessors will talk to senior and middle management and front line personnel to gauge their involvement and commitment in the management system implementation. Additional objective evidence will be gathered when processes are assessed and documentations are reviewed. A written report will be presented during closing meeting pin-pointing strengths and opportunities, and focus areas for management attention.